July 8, 2009
And even if you were an eighteen-year-old entrepreneurial prodigy in 1930, today you are a 97-year-old entrepreneurial legend who hasn’t been through an economic depression during a time when the business is built or broken by relational marketing on the internet.
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July 2, 2009
But no matter what type of business you are in or what goods or services you offer, all of the people with whom you interact are really a consumer on some stage of his or her developmental journey that hopefully leads to a long, happy relationship with you.Your job is to be the Sherpa, with the task of leading, herding, cajoling, inspiring, and enticing them to continue along the path.
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